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SMS Privacy Policy

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Michael Scheer, A Marriage and Family Therapy Corporation ("me," "I," or "our") is committed to safeguarding your privacy and ensuring the protection of your personal information. This Text Messaging (SMS) Privacy Policy outlines my practices regarding the collection, usage, and sharing of information when you opt to communicate with me through text messaging (SMS).

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Information I Collect:

When you opt to use my text messaging (SMS) service, I may collect the following information:

  • Phone Number: I collect your phone number to communicate with you. You have the option to consent to send and receive text (SMS) messages in addition to phone calls. Your preference will be confirmed through an electronic consent form sent to you after our initial contact and conversation on the phone.

  • Message Content: I collect the content of your text messages to communicate with you about your appointments, provide information, and respond to your inquiries.

 

How I Use Your Information:

  • Communicate with you about your appointments (i.e. appointment scheduling and reminders).

  • Provide updates about my practice (i.e. notices regarding provider availability).

  • Respond to your inquiries (i.e. requests and questions for the provider).

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Sharing of Your Information:

I do not share, sell or rent your information, including SMS consent or contact information, with third parties.

 

Your Choices:

  • Preference Change: You can change your communication preferences at any time by contacting me directly by phone or SMS text message.

  • Opt-Out: You can opt out of receiving SMS text messages from me at any time by replying "STOP" to any message. You will receive a confirmation message that you have been unsubscribed.

  • Help: For assistance with text messaging, reply "HELP" to any message or call me at 310-869-0885.

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Data Security:

I implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, standard SMS messaging is not encrypted. Please be mindful of this when sharing any personal or health information and contact me directly via phone for sensitive matters.

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Changes to this Policy:

I may update this SMS Privacy Policy from time to time. If I make material changes, I will notify you by SMS or by posting the updated policy on my website.

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Contact Me:

If you have any questions or concerns about this Text Messaging (SMS) Privacy Policy, please call me at 310-869-0885.

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Disclaimer:

Message and data rates may apply.

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